player's total bases) Hey man Same happened to me today. While I was playing tennis I bet on total games would be more than 22.5. When I placed the bet still they were in set 2. Less chances of getting it to set 3. But I made it through by having total 19 games played in 2 sets so far. I was relaxed as I know even anybody wins by 6-0, I will win. Now they played the set 3 with the points system and when I checked back my account it shows I lost. When I tried to contact I got the same reply as you, bets are being correctly settled. I placed $200 as I was confident.....didn't expected this from BETWAY.