I got an email saying they had a data breach and my personal details had been compromised. OK it happens i figured, so i changed my password and they offered me 20 free spins.
I don't go on slots so i clicked through and started playing - before realising my funds had dropped by £3. So i contacted the customer service and they added my spins as they hadnt been added automatically. I asked for my £3 back and they said it was my fault because i hadnt checked for a popup before playing (it actually said i was playing with bonus spins). I don't play slots so how would i know. Anyway weren't interested.
So their data breach is obviously a good money spinner.
Sad because the sports part of the site it pretty good. I wont be touching any of their casino games again.
All for a small bit of customer service which they refuse to do they have soured someone who was actually really enjoying their sports betting site.