Great betting site lots of free bets. I won £2450 withdrew the money onto two different cards both registered to betway 11 days later I’m still waiting for the payment. I have spent a total of 3 hours on hold. Cut off twice within no return call. Spent 4 hours on online chat and I’m still no closer to finding out what has happened to my money. They keep saying the payment has been processed but it clearly hasn’t. I have requested to speak to a manager but that has never happened. Disgusting customer service. They are happy to take your money but don’t want to pay it back to you. Once I receive payment I’ll never use them again I don’t trust them anymore.