I'd been looking for a diamond tennis bracelet for some time and had been looking both in store and online without finding anything I really liked. I found what I was looking for on your website. The only problem was the item picture wasn't that good so I contacted a customer service member online and also contacted my local store to make further inquiries. Unfortunately, staff couldn't really help me. I wanted to know what grade diamonds were in the bracelet and also about the actual setting the diamonds were in. Delivery was good, packaging was more than ample. I didn't realise till seeing the bracelet that their were lots of little stones that went to make the setting. You couldn't see this on the website. The overall setting is quite solid and secure, as I mainly wear white gold, it works in well. I was weighing up to return this or not as I didn't realise how 'blingy' and sizeable the bracelet is. But, you know what - I'm going to wear it often and enjoy doing so.