I purchased a monitor from this company in March. The monitor was damaged upon arrival and the serial numbers did not match the numbers on the box. I sent a return request on 3/27 informing them of the damage with no response. on 3/29 after discovering the serial numbers did not match i sent a second return request informing them. They approved the return and had me ship it back. They then refused my refund and tried returning the monitor to me. They refused it because the serial numbers didn't match which they were informed about prior to approving a return. They have now told me that I can call a lawyer cause they are not giving me my money back.