B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,384 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Widest options on videography and multimedia products and an extensive range of products to choose from with extensive descriptions and ratings. All makes it easy to choose when buying online. Delivery always on time and customs and clearance in my country is simplified.”

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Posted 4 days ago

“I have been using B&H Photo for years. They are always honest and sincere, with an after sales support that simply perfect.”

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Posted 6 days ago

“Always a great experience. I trust them to do the right thing.”

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Posted 1 week ago

“easy to shop, reliable”

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Posted 1 week ago

“Very reliable and super fast shipping for 'In Stock' items that I sometimes need ASAP.”

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Posted 1 week ago

“Fine experience, as usual. Great selection, easy website navigation, and simple checkout.”

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Posted 1 week ago

“won't except my main credit card”

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Posted 1 week ago

Hello Kelly. Thank you for your recent order. we regret your dissatisfaction. Our system suggests there may have been an issue with your card and to please reach out to your card issuer to confirm. If the issue persists, please reach out to our web team by emailing webmaster@bhphoto.com for further assistance. Thank you.

Posted 1 week ago

“Great customer service they are always willing to help and guide their users!”

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Posted 1 week ago

“very good like ever”

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Posted 2 weeks ago

“Always easy to use and results in a delivery as expected.”

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Posted 2 weeks ago

“Always reliable!!!”

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Posted 2 weeks ago

“It was great, easy and fast. Thank You”

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Posted 3 weeks ago

“Absolutely flawless service. Thank you!”

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Posted 3 weeks ago

“Have been shopping there since the 1980s. Says it all.”

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Posted 3 weeks ago

“Excelent service, fast and easy”

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Posted 3 weeks ago

“Walmart couldn't do it Best Buy couldn't do it Office Max couldn't B&H got thebiz”

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Posted 3 weeks ago

“Easy checkout!!! Seemless”

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Posted 3 weeks ago

“Always great fast service and delivery!”

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Posted 3 weeks ago

“Me encanta comprar en mi tienda de juguetes de fotografía y video. Consigo mis lentes favoritos para mis cámaras.”

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Posted 3 weeks ago

“allways the same, very fast and easy, perfecteven shipping to switzerlan”

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Posted 4 weeks ago

B&H Photo is rated 4.8 based on 2,384 reviews