B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,012 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your no hassle website and policy! You are the best!”

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Posted 1 week ago

“Always a good experience buying at B&H! Thanks”

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Posted 1 week ago

“The product is easily accessible and can be conveniently purchased.”

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Posted 1 week ago

“The confidence we have with BHphoto for years.”

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Posted 1 week ago

“Great service as always..”

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Posted 2 weeks ago

“Consistently good service.”

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Posted 3 weeks ago

“Always easy and always quick. Love that they offer no-hassle, affordable international shipping as well.”

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Posted 3 weeks ago

“As always, placing an order with B+H is super easy. Keep up the good work.”

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Posted 3 weeks ago

“Always, reliable, prompt and efficient shipping. I purchase quite a bit from B&H and have never had anything but a completely positive experience.”

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Posted 3 weeks ago

“always happy with B&H especially when no delivery charge. Always packaged well. thanks”

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Posted 3 weeks ago

“Always, every time helpful. Easy to find, easy to cart and pay. Quick delivery.”

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Posted 4 weeks ago

“i love b and h!”

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Posted 4 weeks ago

“always easy to order from B&H and they always have great stock and quick shipment to the UK. I just wish they had a store in the UK”

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Posted 4 weeks ago

“Great service”

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Posted 1 month ago

““Always easy, always fast, always accurate!””

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Posted 1 month ago

“Quick and easy... as always”

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Posted 1 month ago

“Always easy, always fast, always accurate!”

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Posted 1 month ago

“Great customer service! Easy ordering!”

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Posted 1 month ago

“Trouble checking out with PayPal. Could have been a Pay Pal problem. Otherwise, great as usual.”

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Posted 1 month ago

“Horrible experience. I will never purchase here again!”

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Posted 1 month ago

Hello. Thank you for your recent order. We regret your dissatisfaction. I am sorry to hear the printer you purchased was dead on arrival. You've reached out to our Customer Service Department regarding this issue and we have already issued you an RMA form with with return instructions for a refund.

Posted 1 month ago

B&H Photo is rated 4.7 based on 2,012 reviews