B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,033 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Great sale”

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Posted 4 days ago

“Best IT/Camera shopping website”

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Posted 5 days ago

“Fast and reliable, great customer service!”

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Posted 1 week ago

“Never any problems!”

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Posted 1 week ago

“Always prompt, helpful; incredible selection. My go-to!”

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Posted 1 week ago

“good selection good information simple payment and shipping”

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Posted 1 week ago

“Excellent range of kit with super easy shipping for us peeps living outside the US.”

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Posted 1 week ago

“I'm so impressed with B&H photo. I placed my order on Friday and received it on Saturday, even though I hadn't paid for priority weekend delivery. The pricing is extremely competitive too. I'll definitely be returning the next time I need a similar purchase.”

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Posted 1 week ago

“As always, excellent checkout experience. The interface is very easy to use.”

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Posted 1 week ago

“best place to buy”

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Posted 2 weeks ago

“B&H is always a great place to buy my photo equipment I have been with you guys for many years and I love it.”

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Posted 2 weeks ago

“Great website!”

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Posted 2 weeks ago

“Easy to order. ease in using website.”

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Posted 3 weeks ago

“Easy purchasing”

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Posted 3 weeks ago

“Seems very secure with all my information. Quick Shipping and easy-to-search webstore.”

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Posted 3 weeks ago

“Always great with you folks”

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Posted 3 weeks ago

“You always have what I need !”

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Posted 1 month ago

“Always the best experience”

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Posted 1 month ago

“Everything good”

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Posted 1 month ago

“Ordering process was clumsy, slow and frustrating, Before that your staff did not recommend the right product. With my email I showed the parts from your stock and the wrong part was suggested, Fortunately I spent further time online and I found the correct part,”

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Posted 1 month ago

Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback regarding your recent shopping experience has been noted and will be shared with our Web Team and sales supervisor for review. Thank you again for your business. ~Geoffrey Ngai / B&H Photo-Video

Posted 1 month ago

B&H Photo is rated 4.7 based on 2,033 reviews