B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,401 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping at B&H is easy.”

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Posted 4 months ago

“I have been shopping at B&H for 40 years . It is always a pleasant experience. Whether it is on line or the few times that I have shopped in person .Thank You for being there”

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Posted 4 months ago

“The products are available and easily had. Usually, I would give 5 stars, but today I found that the site was very slow to provide results from searches and comparisons. It also seemed to take a long time to scan the words that I was typing into the search fields. Sorry. Love you guys, but today was frustrating.”

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Posted 4 months ago

Hello Doug. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. The B&H website is usually very responsive and we appreciate your comments. Your feedback will be shared with our Web Experience Team. Thank you again for your business. ~Geoffrey Ngai / B&H Photo-Video

Posted 4 months ago

“Can confidently say that B&H is the best camera store on the planet. Infinite variety' great customer support, amazing deals and super fast international shipping.”

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Posted 4 months ago

“just being B&H. Allways providing fast, serious, great solutions in the very best way far I know.”

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Posted 4 months ago

“Great customer service from support. Quick selecting and payment.”

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Posted 4 months ago

“Excellent PEOPLE Service, FAST Delivery, Tracking is First-Class. Prices are FAIR - - NOT Bargains, BUT NOT Excessive, either - - FAIR Used products are usually checked well, before listing. RELIABLE”

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Posted 4 months ago

“Clear and easy website”

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Posted 4 months ago

“I LOVE this paper! the texture, the quality. I love it better than Epson Glossy Photo paper!!!”

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Posted 4 months ago

“I love the website, the fact you have items in stock and it is easy for Canadians to shop here.”

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Posted 4 months ago

“Great range of products. Easy to browse with informative details.”

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Posted 4 months ago

“very easy to buy”

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Posted 4 months ago

“I suddenly realized I was out of blank cards and I ordered what I needed quickly and without any complications.”

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Posted 4 months ago

“Always have been happy to order from B&H. Even being in Canada, with cross border shipping, B&H is quick to deliver and pricing is still competitive.”

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Posted 4 months ago

“I have used B&H numerous times now and they have never let me down. The website, checkout and returns for refund have always been super efficient and the customer service is the best. I have never been disappointed with the online service and their prices are always competitive. 10 out of 10 every time.”

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Posted 4 months ago

“excelente servicio”

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Posted 4 months ago

“They provide excellent prices for discounts and promos. Good customer service also. Thanks b&h photo”

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Posted 4 months ago

“Good selection, consistency, and confidence that there is a human being at the other end of a customer service call if necessary.”

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Posted 4 months ago

“Excellent. Would be great to have pre-paid taxes an duties when shipping to Mexico.”

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Posted 4 months ago

“Amo comprarles”

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Posted 4 months ago

B&H Photo is rated 4.8 based on 2,401 reviews