B&H Photo Reviews

Name: B&H Photo
Rating: 4.66

4.7 Rating 1,417 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website and really easy ordering process”

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Posted 7 years ago

“You had the kit I needed, easy to order.”

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Posted 7 years ago

“Puzzled that I couldn't send a gift card”

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Posted 4 years ago

“Amazing company to deal with on all levels, thank you B&H.”

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Posted 4 years ago

“Good business partner”

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Posted 4 years ago

“B&H Photo and Video in New York is one of those go to first stores. I've purchased an 1394 IEEE Firewire PCI card so I can easily download Mini DV videos from my JVC digital video camera onto a Windows 10 PC, plus recording and cleaning tapes for further use. No one else on the web could do this like B&H.”

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Posted 6 years ago

“The very best photo shop!”

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Posted 6 years ago

“Easy to use and place order”

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Posted 6 years ago

“Slick shipping including customs and duty to the UK. It is nice to know up front what the costs are rather than finding about the ripoff courier handling fees later.”

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Posted 7 years ago

“All items in stock & fast delivery”

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Posted 7 years ago

“I visited B&H whilst on a visit to NYC and was bowled over by the expanse of the store, it was like, if you can't find it then you didn't need it in the first place. I loved the way it was busy but hardly any queing due to the way you operate sales, buy, pay, collect, loved that system!! Next customer service is second to none, every sales person we spoke to were very knowledgable in what we were buying, advice was abundant and clear. Yes it was delight visiting and buying from B&H its just a shame that there isn't a store like yours here in the United Kingdom. 11 out of 10 from me.”