B&H Photo Reviews

4.7 Rating 1,391 Reviews
100 %
of reviewers recommend B&H Photo
4.7
Based on 1,391 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read B&H Photo Reviews

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous
Anonymous  // 01/01/2019
It should be 5 stars but payment proved tricky between the card number being auto entered wrongly (website error) and then the card company refusing first time round. But rest of site and range of goods (and prices) are excellent.
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Posted 14 hours ago
delivery and online shopping seems to be smooth
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Posted 4 months ago
Very easy to select and purchase items through the checkout with the let B&H handle duties and taxes option. I would like to see a better search engine for finding items though. It is much easier and more thorough to search using google search than to use the website search that B&H offers.
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Posted 5 months ago
Easy and reasonable
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Posted 5 months ago
Easy to find the small lens cap needed for one lost...
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Posted 6 months ago
fast delivery
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Posted 7 months ago
Could be more detailed during checkout. Otherwise, my only photography purchasing choice!
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Posted 7 months ago
Love shopping with your company!
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Posted 8 months ago
B&H is my 'go to" choice for my photo needs. Price, availability and website data /ease of use are all excellent. My only "complaint" is that delivery date is not accurate. Often comes sooner than expected which is not helpful for items requiring a signature or I do not wish to leave unattended as I need to arrange my schedule to be home to accept delivery. (My recent lens purchase came next day rather than the stated arrival date.) I now to have to ship to my wife's office for signature which works well most of the time, but not always. Absent unavoidable delays, I would prefer a two or three day delivery date which can be counted on rather than an early arrival.
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Posted 8 months ago
So simple it's like simple............
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Posted 9 months ago
Great products Good prices Easy to navigate the website
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Posted 11 months ago
None at this time
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Posted 11 months ago
Excellent service
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Posted 1 year ago
trustworthy
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Posted 1 year ago
A straightforward way to order, considering the enormous range of products, but the web pages were a little glitchy today.
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Posted 1 year ago
great !!!!!!!!!!!!
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Posted 1 year ago
Good price, but I would have preferred to order 2.
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Posted 1 year ago
Check out process was confusing.
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Posted 1 year ago
Clean, easy-to-navigate interface; quick, easy checkout w/ a nice selection of delivery options. Only complaint is that selecting any of the 'Overview', 'Specs', 'Reviews', etc options on a given product page adds clicks if I'm planning to navigate back to, say, a search page.
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Posted 1 year ago
With excellent service
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Posted 1 year ago
B&H Photo is rated 4.7 based on 1,391 reviews