B&H Photo Reviews

Name: B&H Photo
Rating: 4.66

4.7 Rating 1,408 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,408 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With excellent service”

Helpful Report

Posted 1 year ago

“Usually, receive my orders within two days of placing orders. And when orders were lost, I filled out a report and got a replacement shortly afterward.”

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Posted 1 year ago

“So far so good”

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Posted 1 year ago

“very good ! ...Nirmal Singh”

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Posted 1 year ago

“Website works as it should. Prices are competitive.”

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Posted 2 years ago

“film banner selector is still buggy on the app, overall well done site.”

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Posted 2 years ago

“Deal zone is good to buy.”

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Posted 2 years ago

“This is something terrific. I usually get such stuff from dubaimachines.com that is one of my first platform and now the second best is B&H”

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Posted 3 years ago

“Puzzled that I couldn't send a gift card”

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Posted 4 years ago

“You quickly gave me advice on how to give a gift card (egift) now that my son in Law is domicile in UK”

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Posted 6 years ago

“Has a great range of products, a website that works really well.”

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Posted 6 years ago

“yeahhhh”

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Posted 6 years ago

“Good Quick Service”

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Posted 6 years ago

“It shipped something I could not find locally to the UK.”

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Posted 6 years ago

“Easy Shopping”

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Posted 6 years ago

“great help on live chat for shipping cross Atlantic”

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Posted 6 years ago

“Large selection of products, and the fact that they handle the shipping and importing fees transparently (so I know exactly what the final product will cost)”

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Posted 6 years ago

“You gave me all the information that I needed quite quickly. I now hope that i am as satisfied with your product when it arrives.”

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Posted 6 years ago

“Had what I wanted in stock on first visit.”

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Posted 6 years ago

“search box needs more characters the fowards page arrow need to be bigger ( we have fine dpi screens! Great tho mainly open a shop in london!”

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Posted 6 years ago

B&H Photo is rated 4.7 based on 1,408 reviews