B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,238 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“clear fair pricing”

Helpful Report

Posted 9 years ago

“shipping rates are resonable”

Helpful Report

Posted 9 years ago

“Very easy checkout and excellent service”

Helpful Report

Posted 9 years ago

“Good prices, good selection, ships to UK.”

Helpful Report

Posted 9 years ago

“Supplied what I needed in reasonable time”

Helpful Report

Posted 9 years ago

“Easy to use but would have liked PayPal option to work with gift vouchers I wanted to redeem”

Helpful Report

Posted 9 years ago

“Easy to use website, good prices thank you please :)”

Helpful Report

Posted 9 years ago

“very thorough clear layout of postage options”

Helpful Report

Posted 9 years ago

“As I am based in the uk I cannot always find the item I want available here, but it always seems available at B&H.”

Helpful Report

Posted 9 years ago

“If the delivery is as good as the web site great”

Helpful Report

Posted 9 years ago

“Purchasing was easy, not received downloaded item yet so cannot comment further”

Helpful Report

Posted 9 years ago

“I found what I sought without difficulty.”

Helpful Report

Posted 9 years ago

“let's receive my camera and after delivery I'll give you your rate best rgrds ed”

Helpful Report

Posted 9 years ago

“I had a doubt and started a live chat. They were quick, friendly and solved my problem!”

Helpful Report

Posted 9 years ago

“Ordering was simple and easy to do; if the goods are delivered within the specified time I will be very impressed and certainly B&H again.”

Helpful Report

Posted 9 years ago

“Good experience but you need to allow non-US mobile numbers to be entered”

Helpful Report

Posted 9 years ago

“The B&H site is easy to navigate and guest checkout self-explanatory, and straightforward, even for international orders.”

Helpful Report

Posted 9 years ago

“GREAT CUSTOMER SERVICE - VERY PROMPT AND INFORMATIVE. NOW WAITING TO SEE IF SHIPPING PROCESS WILL LIVE UP TO EQUAL STANDARDS.”

Helpful Report

Posted 9 years ago

“On line secure too slow and menu to change creditcard etc too obtuse”

Helpful Report

Posted 9 years ago

“So far very good but I have only placed the order not received it”

Helpful Report

Posted 10 years ago

B&H Photo is rated 4.8 based on 2,238 reviews