B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,401 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As an international customer the experience has been very good. In particular, it's good to know what taxes and import duties have to be paid and the fact that B&H handles this ensures that there are no unexpected surprises.”

Helpful Report

Posted 9 years ago

“Quick and easy check out without any fuss of trying to push other things, and reasonable international shipping. Many thanks.”

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Posted 9 years ago

“Had items in stock. Website easy to navigate. Pleased with service and shipping options.”

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Posted 9 years ago

“easy to use site and good prices”

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Posted 9 years ago

“Good web page”

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Posted 9 years ago

“Quick and easy order but hope the deliver follows same pattern :)”

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Posted 9 years ago

“clear fair pricing”

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Posted 9 years ago

“shipping rates are resonable”

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Posted 9 years ago

“Very easy checkout and excellent service”

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Posted 10 years ago

“Good prices, good selection, ships to UK.”

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Posted 10 years ago

“Supplied what I needed in reasonable time”

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Posted 10 years ago

“Easy to use but would have liked PayPal option to work with gift vouchers I wanted to redeem”

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Posted 10 years ago

“Easy to use website, good prices thank you please :)”

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Posted 10 years ago

“very thorough clear layout of postage options”

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Posted 10 years ago

“As I am based in the uk I cannot always find the item I want available here, but it always seems available at B&H.”

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Posted 10 years ago

“If the delivery is as good as the web site great”

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Posted 10 years ago

“Purchasing was easy, not received downloaded item yet so cannot comment further”

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Posted 10 years ago

“I found what I sought without difficulty.”

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Posted 10 years ago

“let's receive my camera and after delivery I'll give you your rate best rgrds ed”

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Posted 10 years ago

“I had a doubt and started a live chat. They were quick, friendly and solved my problem!”

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Posted 10 years ago

B&H Photo is rated 4.8 based on 2,401 reviews