B&H Photo Reviews

Name: B&H Photo
Rating: 4.66

4.7 Rating 1,403 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,403 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best product options, prices and service.”

Helpful Report

Posted 10 hours ago

“Le choix chez B&H est incomparable, y compris les trésors du département du matériel usagé. Le processus de commande est fluide, rapide et simple, y compris du Canada. Mes commandes précédentes sont toujours arrivées dans les délais. The B&H choice is incomparable, including treasures from the used equipment department. The ordering process is smooth, fast and simple, including from Canada. My previous orders have always arrived on time.”

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Posted 6 days ago

“I found B&H years ago by chance & never went anyplace else after that. Great service, good phone contact for the one problem I had, which was really with a manufacturer but B&H helped with it.”

Helpful Report

Posted 1 week ago

“Best photo store, by far. I've been a satisfied customer for more than 40 years. Great selection and prices. Quick delivery. Customer service, when needed, was always pleasant and handled the one or two returns I've made without hassle. Above all, they are an ethical business that you can trust. Today I ordered a spike for my not-so-popular branded monopod; it was in stock. How about that. I shouldn't be surprised.”

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Posted 1 week ago

“Easy to make and complete order. Thank you.”

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Posted 1 week ago

“I and my family have used B&H Photo for many years. We have always been delighted with the products and delivery they have provided. Thy are a trusted supplier for us.”

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Posted 2 weeks ago

“I've been buying from B&H since the 1970's - great company.”

Helpful Report

Posted 2 weeks ago

“This is the best place to order from, very professional.”

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Posted 2 weeks ago

“Always easy to place an order online and great speed in handling and shipping! Rockstars!!! Keep up the great customer service!!!”

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Posted 2 weeks ago

“Always great customer experience.”

Helpful Report

Posted 2 weeks ago

“Minor web-site issue. If you leave it o'night, it demands a re-entered password but does not accept it. Fully logged out, which is reasonable, not just suspended. Please correct this minor point. Otherwise, a great site and a great emporium.”