B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,092 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Great product selection.”

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Posted 3 days ago

“Easy to use, fast to find equimpment.”

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Posted 4 days ago

“Pude realizar la orden sin contratiempos, aceptaron mi tarjeta de crédito sin problemas y además no me resulta abusivo el costo del envío a mi país.”

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Posted 1 week ago

“I can order all my equipment without any problem from the Caribbean.”

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Posted 1 week ago

“Everything OK !!!”

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Posted 1 week ago

“Everything works like clockwork. Amazing.”

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Posted 1 week ago

“Prive & Delivery...excellent...thnx”

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Posted 1 week ago

“Prior to completing my order , knowledgeable staff were very helpful in making my decision for a new tripod.”

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Posted 2 weeks ago

“Many years being a satisfied customer!”

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Posted 2 weeks ago

“Items as described ,fast postage, great communication. Items well priced.”

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Posted 2 weeks ago

“good good good”

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Posted 2 weeks ago

“Pice of cake”

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Posted 2 weeks ago

“Always excellent.”

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Posted 3 weeks ago

“Good selection, easy process.”

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Posted 3 weeks ago

“I've been a B&H customer for the past several decades for four main reasons: 1). B&H's extensive selection of offerings in virtually every product category makes comparisons quick and easy; 2). Bi-coastal shipping is fast (4-5 days from NYC to Vancouver, B.C. has been my experience; 3). Shipping accuracy has been 100 per cent since day 1; and 4). B&H's competitive pricing makes an expensive hobby just a little more affordable!”

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Posted 3 weeks ago

“Outstanding product prices and easy international shipping and duty handling. Will use again and again. Cheaper to pay extortionate UK import duty plus shipping than buying the exact same item in the UK what a farce!”

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Posted 3 weeks ago

“amazing experiences, never regret dealing with B&H”

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Posted 4 weeks ago

“Fast safe and easy way to buy”

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Posted 4 weeks ago

“Have in stock what I need. Easy pruchasing experience, take care of duties paperwork. Ship to canada.”

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Posted 4 weeks ago

“Whenever the subject of customer service comes up, I tell people that B&H is the best service organization I've ever dealt with, in any industry. Fast, accurate, responsive. The website is the best for searching for products by whatever attribute is important to you. Ordering is very easy, as others have pointed out. I don't even think of buying photo gear anywhere else.”

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Posted 1 month ago

B&H Photo is rated 4.8 based on 2,092 reviews