B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,175 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with the ease of use for ordering items and the speed of delivery”

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Posted 9 hours ago

“Excellent as usual.”

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Posted 1 day ago

“Excellent service! Easy check out. i always buy from BHPHOTO because their products are Genuine and cheaper than other online stores. Return process is also good .Keep it up!”

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Posted 3 days ago

“The best customer service ever! Quick processing, quick delivery, and very informative invoices - pretty useful when doing customs clearance. I can heartily recommend it.”

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Posted 4 days ago

“O atendimento via CHAT ao vivo em português de vocês é sensacional. Ajuda muito a comprar.”

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Posted 5 days ago

“excellent”

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Posted 6 days ago

“I’m a return customer since my first visit at the physical store at New York City & the staffs of BHphotovideo has been very helpful. And also the Online store is up to date & user friendly. Accept the only problems with warranty coverage which I am residing at Singapore, hopefully most products has international warranty coverage. Specially Thank you to BHPhotoVideo for giving consumers a great experiences & peace of mind.”

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Posted 1 week ago

“Excellent! Always easy and even fun! A site that delivers!”

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Posted 1 week ago

“La gran variedas de productos”

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Posted 1 week ago

“Great website, easy to use, great product supply (as always), prompt check out for delivery .... 5 stars!!!”

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Posted 1 week ago

“Wide variety of video equipment, seamless checkout and fast shipping”

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Posted 1 week ago

“It is first time. I am satisfied for delivery, service and quality of product always.”

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Posted 1 week ago

“Simple and easy”

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Posted 2 weeks ago

“siempre perfecto!”

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Posted 2 weeks ago

“Easy to use website and great prices!”

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Posted 2 weeks ago

“No matter where I am in the world, the only people I trust to supply great advice and products that are always fit for purpose are B&H! Their prices are always fair and they'll match any discounts that other agents offer, but most importantly, their employees come from all parts of the industry, so you're getting advice from Industry Professionals committed to the right gear at the best price, with full warranty! They simply are the best!”

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Posted 2 weeks ago

“Great printing, web site is easy to use.”

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Posted 2 weeks ago

“Do you prefer simple and efficient transactions? Buy at B&H Photo Video!”

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Posted 3 weeks ago

“great deals and fast shipment!”

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Posted 3 weeks ago

“The shipping to Canada is fast, the cost of taxes and duties are accurate and B&H have an excellent customer service. It's my third order and it will not be my last. I will always check at B&H Photo if my local store cannot get my item.”

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Posted 3 weeks ago

B&H Photo is rated 4.8 based on 2,175 reviews