B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,145 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent on line service”

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Posted 3 months ago

“First place I look evertime I need photo gear. The used section is great. Impressive quality. Easy to use website. My goto photo heaven.”

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Posted 3 months ago

“I always find what I need and the purchasing experience has always been very good.”

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Posted 3 months ago

“Great products and great service”

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Posted 3 months ago

“With the state of CAD, have not bought anything from B&H for some time. Experience still excellent. Wish they would take CAD at par!!!”

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Posted 3 months ago

“Many, many years B&H PhotoVideo is my quide in tea amazing world of Photography! Thank you!”

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Posted 3 months ago

“B&H delivery is always fast and easy when shipping to Canada no hidden duty or fees. Returns can sometimes take more effort but overall B&H customer service is amazing because they care about maintaining high quality customer service so you come back as a customer. I have bought a lens that was way cheaper than buying from Viltrox and overall B&H is 100% times better to deal with than KEH. 100 out of 100!!!”

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Posted 3 months ago

“Fast and efficient.”

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Posted 3 months ago

“A customer for the last 15 years. None comes close to customer service bh video offers.”

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Posted 3 months ago

“Simple y rapido.”

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Posted 3 months ago

“I always love shopping at BH PHOTO. I always find what I need, the service and advice are excellent, and I always receive my packages in Miami within two business days.”

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Posted 3 months ago

“It's always so easy to understand exactly what I'm buying, what it's compatible with, and if I have any doubts speaking to an expert is a breeze.”

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Posted 3 months ago

“One Stop Shop for Photography.”

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Posted 3 months ago

“always great service and ease of use for the site. thank you”

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Posted 3 months ago

“Best selection of merchandise, pertinent info and advice on products, expedient checkout. Have been using B&H for over 30years. From Yukon & Alberta. JC”

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Posted 3 months ago

“Excelente servicio todo muy bien y facil comprar desde Argentina. Llegan muy bien los pedidos y en un tiempo increible! GRACIAS!!”

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Posted 3 months ago

“Everything I wanted was in stock.”

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Posted 3 months ago

“Easy to use website and I always find what I need.”

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Posted 3 months ago

“GREAT SHOPPING”

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Posted 3 months ago

“Great seller !!”

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Posted 3 months ago

B&H Photo is rated 4.8 based on 2,145 reviews