B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,012 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always order from B&H! They are prompt and ship quickly. Great service from a great company!”

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Posted 3 months ago

“I truly enjoy buying my equipment from B&H. They are reliable with great customer service. Thank you.”

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Posted 3 months ago

“Greatest Company to Buy Camera Gear From!!!!!”

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Posted 3 months ago

“The binoculars I bought at a remarkably low price are spectacularly good - so good that I immediately ordered an identical pair for my wife. Thanks, B&H!”

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Posted 3 months ago

“The agents on the chat line were helpful and quick in responding to my numerous inquiries about surveillance cameras, especially Chris. A special thank you to Chris for his prompt responses both via email and in the chat.”

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Posted 3 months ago

“Always find what I need at B&H!”

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Posted 3 months ago

“B&H is a well-established and reputable company with a long history. Customers can trust that they are dealing with a reliable retailer.”

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Posted 3 months ago

“Been purchasing gear from B&H for what seems like 20 years! Always easy to navigate the site and the gear is shipped quickly. Cannot recall that I have ever had an issue...ever! That's really saying something!”

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Posted 3 months ago

“This is a great website that is easy to use and find the products I need.”

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Posted 3 months ago

“Always a pleasure to work with B&H.”

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Posted 3 months ago

“Always easy to locate product and complete purchase on B&H website.”

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Posted 3 months ago

“As a user in the UK I am always impressed with how easy it is to use the B&H website, they take care of the freight and taxes and deliver promptly.... all round great service. Thank you B&H.”

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Posted 3 months ago

“Excellent dealing with B&H. They made the purchase very easy and quick”

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Posted 3 months ago

“SUPER easy, GREAT prices and EXCEPTIONALLY fast shipping! B&H IS MY GO TO FOR ALL OUR BROADCASTING NEEDS!”

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Posted 3 months ago

“Always quick delivery and great customer service!!”

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Posted 3 months ago

“fast easy reasonable prices”

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Posted 3 months ago

“Always exceptional service, great selection, and unbeatable prices”

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Posted 3 months ago

“easy to use search”

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Posted 3 months ago

“great company we love doing business with them and have for over 5 years now”

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Posted 3 months ago

“I have ordered all my photo and high-end audio gear from B&H Photo for years. I have always gotten safe and fast delivery with no problems. Their on-line chat is excellent and has helped me make decisions on selecting gear. I have zero problems with all the gear I have ordered from B&H Photo. Their website is easy to use. The reviews are helpful. I wish B&H Photo would open a branch office in South Florida.”

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Posted 3 months ago

B&H Photo is rated 4.7 based on 2,012 reviews