B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,092 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online shopping with B&H is too easy. No really, I spend too much.. lol Cheers.”

Helpful Report

Posted 1 month ago

“Easy to navigate web, finding items by BH # and MFR # works perfect.”

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Posted 1 month ago

“Outstanding service, friendly chats and guidance. Merchandise safety in mind is evident with proper packaging.”

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Posted 1 month ago

“All my orders came on time and easy to navigate around the site”

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Posted 1 month ago

“B&H World BES WORLD BEST Company in PHOTOGTAGRAFIE”

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Posted 1 month ago

“Great service!”

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Posted 1 month ago

“Excellent. No better place to buy photo equipment”

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Posted 1 month ago

“Excelent!!!!”

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Posted 1 month ago

“Fast and easy way to buy stuff”

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Posted 1 month ago

“excellent on line service”

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Posted 1 month ago

“First place I look evertime I need photo gear. The used section is great. Impressive quality. Easy to use website. My goto photo heaven.”

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Posted 1 month ago

“I always find what I need and the purchasing experience has always been very good.”

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Posted 1 month ago

“Great products and great service”

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Posted 1 month ago

“With the state of CAD, have not bought anything from B&H for some time. Experience still excellent. Wish they would take CAD at par!!!”

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Posted 1 month ago

“Many, many years B&H PhotoVideo is my quide in tea amazing world of Photography! Thank you!”

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Posted 1 month ago

“B&H delivery is always fast and easy when shipping to Canada no hidden duty or fees. Returns can sometimes take more effort but overall B&H customer service is amazing because they care about maintaining high quality customer service so you come back as a customer. I have bought a lens that was way cheaper than buying from Viltrox and overall B&H is 100% times better to deal with than KEH. 100 out of 100!!!”

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Posted 1 month ago

“Fast and efficient.”

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Posted 1 month ago

“A customer for the last 15 years. None comes close to customer service bh video offers.”

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Posted 1 month ago

“Simple y rapido.”

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Posted 1 month ago

“I always love shopping at BH PHOTO. I always find what I need, the service and advice are excellent, and I always receive my packages in Miami within two business days.”

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Posted 1 month ago

B&H Photo is rated 4.8 based on 2,092 reviews