B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,238 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best of the best. The most superior customer experience.”

Helpful Report

Posted 1 month ago

“Could not ask for a better online purchase experience. B&H continue to be head and shoulders above the rest.”

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Posted 1 month ago

“Professional and Easy. At same price point, even in Canada, I will order from B&H !”

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Posted 1 month ago

“Very convenient process”

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Posted 1 month ago

“you are the best, my trust is in your store, tks.”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Great products which I can't find anywhere else, good prices, streamlined online shopping experience, free shipping to Canada. There is nothing not to like.”

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Posted 1 month ago

“Es sencillo comprar y siempre tiene un excelente servicio, envíos rápidos y no he tenido nunca problemas con la garantía.”

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Posted 1 month ago

“outstanding service and easy website to navigate”

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Posted 1 month ago

“Rápido y todo claro, gestión eficiente !!”

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Posted 1 month ago

“Fast and easy as always”

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Posted 1 month ago

“Simply they best place on the planet to buy camera gear”

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Posted 1 month ago

“Todo excelente, como siempre con B&H”

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Posted 1 month ago

“These guys genuinely go above and beyond, and they're very price competitive for me (I'm based in Australia).”

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Posted 1 month ago

“Just re-ordered the same same equipment for our company. It's basically one click ordering.”

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Posted 1 month ago

“I am pleased with the ease of use for ordering items and the speed of delivery”

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Posted 2 months ago

“Excellent as usual.”

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Posted 2 months ago

“Excellent service! Easy check out. i always buy from BHPHOTO because their products are Genuine and cheaper than other online stores. Return process is also good .Keep it up!”

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Posted 2 months ago

“The best customer service ever! Quick processing, quick delivery, and very informative invoices - pretty useful when doing customs clearance. I can heartily recommend it.”

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Posted 2 months ago

“O atendimento via CHAT ao vivo em português de vocês é sensacional. Ajuda muito a comprar.”

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Posted 2 months ago

B&H Photo is rated 4.8 based on 2,238 reviews