B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,145 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Check out process was confusing.”

Helpful Report

Posted 3 years ago

“Clean, easy-to-navigate interface; quick, easy checkout w/ a nice selection of delivery options. Only complaint is that selecting any of the 'Overview', 'Specs', 'Reviews', etc options on a given product page adds clicks if I'm planning to navigate back to, say, a search page.”

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Posted 3 years ago

“With excellent service”

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Posted 3 years ago

“Usually, receive my orders within two days of placing orders. And when orders were lost, I filled out a report and got a replacement shortly afterward.”

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Posted 3 years ago

“So far so good”

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Posted 3 years ago

“very good ! ...Nirmal Singh”

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Posted 3 years ago

“Website works as it should. Prices are competitive.”

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Posted 3 years ago

“film banner selector is still buggy on the app, overall well done site.”

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Posted 3 years ago

“Deal zone is good to buy.”

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Posted 3 years ago

“This is something terrific. I usually get such stuff from dubaimachines.com that is one of my first platform and now the second best is B&H”

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Posted 5 years ago

“Puzzled that I couldn't send a gift card”

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Posted 5 years ago

“You quickly gave me advice on how to give a gift card (egift) now that my son in Law is domicile in UK”

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Posted 8 years ago

“Has a great range of products, a website that works really well.”

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Posted 8 years ago

“yeahhhh”

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Posted 8 years ago

“Good Quick Service”

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Posted 8 years ago

“It shipped something I could not find locally to the UK.”

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Posted 8 years ago

“Large selection of products, and the fact that they handle the shipping and importing fees transparently (so I know exactly what the final product will cost)”

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Posted 8 years ago

“Easy Shopping”

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Posted 8 years ago

“great help on live chat for shipping cross Atlantic”

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Posted 8 years ago

“You gave me all the information that I needed quite quickly. I now hope that i am as satisfied with your product when it arrives.”

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Posted 8 years ago

B&H Photo is rated 4.8 based on 2,145 reviews