B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,314 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping costs more than the item.”

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Posted 1 month ago

“Thank you for the great service and product quality and offers”

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Posted 1 month ago

“Able to get a great deal”

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Posted 1 month ago

“Always a reliable service and a fast solution to your needs is B&H in New York.”

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Posted 1 month ago

“Great, easy-to-use website”

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Posted 1 month ago

“easy to order & pay”

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Posted 1 month ago

“Quick response”

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Posted 1 month ago

“Always Enjoy my B and H online shopping. As a Canadian, I'm very carful about where I choose to order my products as of late. But I have always felt I can trust and I feel good about spending my money with B and H. Thank you for making my cross boarder shopping a good experience.”

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Posted 1 month ago

“Everything was fine will the orders I have placed Congratulations”

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Posted 1 month ago

“It was a Perfect, Fast and easy experience.”

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Posted 2 months ago

“EXCELLENT, ESPECIALLY THE CHAT SUPPORT”

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Posted 2 months ago

“I order from many different companies in the mainland and B&H is simply the best and the fastest. You cant get any better than this.”

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Posted 2 months ago

“Already ordered a few times. Very satisfying.”

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Posted 2 months ago

“Very convinient and easy to buy!!”

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Posted 2 months ago

“cannot change address”

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Posted 2 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Our system does not show any errors during your checkout session. We would like to request more information regarding the issue you've experienced. Please send an e-mail to me at gngai@bhphoto.com so with more details so this can be investigated further.

Posted 2 months ago

“Great search tool.”

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Posted 2 months ago

“Expected chosen did not arrived easly canceled by chat another product option checkout to expedict before Jewish holidays!”

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Posted 2 months ago

“Always a great experience buying at B&H. Easy and friendly staff and web site.”

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Posted 2 months ago

“great service”

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Posted 2 months ago

“Ordering is easy and hassle free.”

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Posted 2 months ago

B&H Photo is rated 4.8 based on 2,314 reviews