B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,197 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Do you prefer simple and efficient transactions? Buy at B&H Photo Video!”

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Posted 1 month ago

“great deals and fast shipment!”

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Posted 1 month ago

“The shipping to Canada is fast, the cost of taxes and duties are accurate and B&H have an excellent customer service. It's my third order and it will not be my last. I will always check at B&H Photo if my local store cannot get my item.”

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Posted 1 month ago

“Long time customer and appreciate ease of ordering items that I need.”

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Posted 1 month ago

“B&H generally a great shop and excellent with orders and delivery times. However, have just had my second experience when the PayPal payment options did not work on the site (tried multiple times and on the two check-out pages). Could pay through entering my credit card directly, but PayPal is my preference.”

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Posted 1 month ago

Hello. Thank you for your recent order. We regret your dissatisfaction and would like to better understand the issue you've experienced when using Paypal. At your convenience, please send me an e-mail at gngai@bhphoto.com with more details so I may share your concerns with our Web Experience Team. ~Geoffrey Ngai / B&H Photo-Video

Posted 1 month ago

“BH is the best shop in the world.”

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Posted 1 month ago

“You had the things I wanted in stock and ready to go.”

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Posted 1 month ago

“The purchase process was very easy and quick. I'm satisfied.”

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Posted 1 month ago

“B&H is the best store I've ever been to. Dozens of great experiences. Absolutely reliable.”

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Posted 1 month ago

“La interacción para realizar la compra fue muy cómoda y rápida. Estoy satisfecho”

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Posted 1 month ago

“I bought two products online: Tamron 70-180mm f/2.8 Di III VC VXD G2 Lens and Tamron 28-75mm f/2.8 Di III VXD G2 Lens. The experience was very good; the purchase process was simple, sometimes with verification by phone or email for added security; and delivery was before the estimated date. I highly recommend it.”

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Posted 1 month ago

“Always a pleasure to purchase items on the B&H website. Delivery is fast and accurate. UPS is the best shipper by the way.”

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Posted 1 month ago

“Excellent product selection and service”

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Posted 1 month ago

“easy and quick - Australian buyer trying to organise a birthday delivery in NYC - Thankyou team- fingers crossed the delivery all goes to plan.”

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Posted 1 month ago

“Fast service”

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Posted 1 month ago

“Made it easy for shipping to Canada, with no surprises with Duties charges”

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Posted 1 month ago

“Excellent prices and fast delivery”

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Posted 1 month ago

“was hard to find the NZ$”

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Posted 1 month ago

“easy, convenient and fast delivery - thank you”

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Posted 1 month ago

“A wide range of goods and a clear shipping cost(not cheap) make the experience of shopping, Stress Free.”

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Posted 1 month ago

B&H Photo is rated 4.8 based on 2,197 reviews