B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,033 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible experience. I will never purchase here again!”

Helpful Report

Posted 2 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction. I am sorry to hear the printer you purchased was dead on arrival. You've reached out to our Customer Service Department regarding this issue and we have already issued you an RMA form with with return instructions for a refund.

Posted 2 months ago

“Seamless transaction and shopping. B&H has been my goto source for fifty years”

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Posted 3 months ago

“Always a pleasure!”

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Posted 3 months ago

“Great web site, well organized, good prices.”

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Posted 3 months ago

“Easy to find and purchase products. Great selection of products at good prices. Always go to B&H first.”

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Posted 3 months ago

“You had what I wanted. Ordering was easy. Done Deal.”

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Posted 3 months ago

“Thank You. Excellent as always”

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Posted 3 months ago

“Very fast purchase”

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Posted 3 months ago

“Very good prices and very easy to navigate and shop !!!!”

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Posted 3 months ago

“I met Daniel C in the chat, and he is very helpful.”

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Posted 3 months ago

“Easy and efficient e-commerce site!”

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Posted 3 months ago

“can always find what i need”

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Posted 3 months ago

“Great company, very good easy to use website and fast delivery to the UK”

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Posted 3 months ago

“I have been dealing with B&H for many years and they have never failed to accomm odate my needs perfectly. Shipping is simply the best.”

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Posted 3 months ago

“Contacted them thru text chat and they found the part for my product right away and gave me extra information on it. Ordered the product right after!”

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Posted 3 months ago

“Simply excellent, as usual.”

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Posted 3 months ago

“B&H is my go to. Always quick and easy with fast shipping.”

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Posted 3 months ago

“All of the information you supply is great. It was the video that sold me on how easy it looked to use it.”

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Posted 3 months ago

“fast processing”

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Posted 3 months ago

“great as always”

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Posted 3 months ago

B&H Photo is rated 4.7 based on 2,033 reviews