B&H Photo Reviews

Name: B&H Photo
Rating: 4.66

4.7 Rating 1,412 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,412 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD DEALS ON B$H...THANKS”

Helpful Report

Posted 2 days ago

“Very easy to navigate website and checkout!”

Helpful Report

Posted 3 days ago

“All items in stock. Reasonable delivery time”

Helpful Report

Posted 6 days ago

“Always efficient”

Helpful Report

Posted 6 days ago

“Y'all got what I want and buying it is such an easy and friendly process.”

Helpful Report

Posted 1 week ago

“Always easy to order!!”

Helpful Report

Posted 1 week ago

“easy ordering”

Helpful Report

Posted 2 weeks ago

“Best product options, prices and service.”

Helpful Report

Posted 2 weeks ago

“Le choix chez B&H est incomparable, y compris les trésors du département du matériel usagé. Le processus de commande est fluide, rapide et simple, y compris du Canada. Mes commandes précédentes sont toujours arrivées dans les délais. The B&H choice is incomparable, including treasures from the used equipment department. The ordering process is smooth, fast and simple, including from Canada. My previous orders have always arrived on time.”

Helpful Report

Posted 3 weeks ago

“I found B&H years ago by chance & never went anyplace else after that. Great service, good phone contact for the one problem I had, which was really with a manufacturer but B&H helped with it.”

Helpful Report

Posted 3 weeks ago

“Best photo store, by far. I've been a satisfied customer for more than 40 years. Great selection and prices. Quick delivery. Customer service, when needed, was always pleasant and handled the one or two returns I've made without hassle. Above all, they are an ethical business that you can trust. Today I ordered a spike for my not-so-popular branded monopod; it was in stock. How about that. I shouldn't be surprised.”

Helpful Report

Posted 3 weeks ago

“Easy to make and complete order. Thank you.”

Helpful Report

Posted 4 weeks ago

“I and my family have used B&H Photo for many years. We have always been delighted with the products and delivery they have provided. Thy are a trusted supplier for us.”

Helpful Report

Posted 1 month ago

“I've been buying from B&H since the 1970's - great company.”

Helpful Report

Posted 1 month ago

“This is the best place to order from, very professional.”

Helpful Report

Posted 1 month ago

“Always easy to place an order online and great speed in handling and shipping! Rockstars!!! Keep up the great customer service!!!”

Helpful Report

Posted 1 month ago

“Always great customer experience.”

Helpful Report

Posted 1 month ago

“Minor web-site issue. If you leave it o'night, it demands a re-entered password but does not accept it. Fully logged out, which is reasonable, not just suspended. Please correct this minor point. Otherwise, a great site and a great emporium.”

Helpful Report

Posted 1 month ago

“For the items I bought, B&H beat Amazon in price. Sweet.”

Helpful Report

Posted 1 month ago

“Always confident about purchasing from B&H.”

Helpful Report

Posted 1 month ago

B&H Photo is rated 4.7 based on 1,412 reviews