B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,238 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Todo excelente, como siempre con B&H”

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Posted 1 month ago

“These guys genuinely go above and beyond, and they're very price competitive for me (I'm based in Australia).”

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Posted 1 month ago

“Just re-ordered the same same equipment for our company. It's basically one click ordering.”

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Posted 2 months ago

“I am pleased with the ease of use for ordering items and the speed of delivery”

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Posted 2 months ago

“Excellent as usual.”

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Posted 2 months ago

“Excellent service! Easy check out. i always buy from BHPHOTO because their products are Genuine and cheaper than other online stores. Return process is also good .Keep it up!”

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Posted 2 months ago

“The best customer service ever! Quick processing, quick delivery, and very informative invoices - pretty useful when doing customs clearance. I can heartily recommend it.”

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Posted 2 months ago

“O atendimento via CHAT ao vivo em português de vocês é sensacional. Ajuda muito a comprar.”

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Posted 2 months ago

“excellent”

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Posted 2 months ago

“I’m a return customer since my first visit at the physical store at New York City & the staffs of BHphotovideo has been very helpful. And also the Online store is up to date & user friendly. Accept the only problems with warranty coverage which I am residing at Singapore, hopefully most products has international warranty coverage. Specially Thank you to BHPhotoVideo for giving consumers a great experiences & peace of mind.”

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Posted 2 months ago

“Excellent! Always easy and even fun! A site that delivers!”

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Posted 2 months ago

“La gran variedas de productos”

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Posted 2 months ago

“Great website, easy to use, great product supply (as always), prompt check out for delivery .... 5 stars!!!”

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Posted 2 months ago

“Wide variety of video equipment, seamless checkout and fast shipping”

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Posted 2 months ago

“It is first time. I am satisfied for delivery, service and quality of product always.”

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Posted 2 months ago

“canada shipping over $99 us and no free shipping”

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Posted 2 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction. The original order you placed was not eligible for free shipping. You've made a request to add on one more item to the order but the free shipping was not automatically applied. We've refunded the shipping fee and you should see this posted to your account in a few days. ~Geoffrey Ngai / B&H Photo-Video

Posted 2 months ago

“Simple and easy”

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Posted 2 months ago

“siempre perfecto!”

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Posted 2 months ago

“Easy to use website and great prices!”

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Posted 2 months ago

“No matter where I am in the world, the only people I trust to supply great advice and products that are always fit for purpose are B&H! Their prices are always fair and they'll match any discounts that other agents offer, but most importantly, their employees come from all parts of the industry, so you're getting advice from Industry Professionals committed to the right gear at the best price, with full warranty! They simply are the best!”

Helpful Report

Posted 2 months ago

B&H Photo is rated 4.8 based on 2,238 reviews