B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,314 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not 5 stars because i could not remove prepaid duties and tax. When I increased qty of the pictorico to 2 the duties and tax were added and i could not remove so that I could pay in entry. Only way to do this was by reducing the qty = 1?”

Helpful Report

Posted 2 months ago

Hello Stuart. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. I wasn't able to reproduce the issue in regards to your feedback. It might've been a momentary glitch. If the issue persists, please let our Webmaster know by e-mailing webmaster@bhphoto.com so this may be investigated further. Thank you again for your business and for your feedback. ~Geoffrey Ngai / B&H Photo-Video

Posted 2 months ago

“Quick, easy and painless .... never had a problem with waiting for products to be in stock!”

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Posted 2 months ago

“B&H often has what I need when no one else does. I appreciate your attention to your Canadian customers. Over the years your deliveries to me in Canada have been fast and dependable.”

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Posted 2 months ago

“Still the best out there, specially for Canadian.”

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Posted 2 months ago

“Excellent place”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Fast, efficient and user friendly. B&H is first class. Paul. Montreal, Canada”

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Posted 2 months ago

“clear info fast check out”

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Posted 2 months ago

“Outstanding Service - I will continue to shop here and recommend B&H to others.”

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Posted 2 months ago

“I’m not a native English speaker, but the ordering process was very easy.”

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Posted 2 months ago

“Repeat customer here from Malaysia. Purchasing through the website is easy and fast.Recommended.”

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Posted 2 months ago

“Safe and rather easy to order”

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Posted 2 months ago

“Por. ahora inpecable”

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Posted 2 months ago

“Best options for shipping and handling to non-US customers.”

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Posted 2 months ago

“Nice that the price is displayed in local currency with shipment cost and tax. One of the best internet shop I know, easy to find the product, lot of information.”

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Posted 2 months ago

“Excellent.”

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Posted 2 months ago

“Easy to find stuff, easy to complete payment.”

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Posted 3 months ago

“Great Prices and Fast shipping”

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Posted 3 months ago

“Always alvailable, good price and fast delivery.”

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Posted 3 months ago

“Longtime client at B&H, easy online shop with clear details of products.., and the service is always there. Have a issue with your order? B&H will attend you with care. Thank you.”

Helpful Report

Posted 3 months ago

B&H Photo is rated 4.8 based on 2,314 reviews