B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,401 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to shop, reliable”

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Posted 1 month ago

“Very reliable and super fast shipping for 'In Stock' items that I sometimes need ASAP.”

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Posted 1 month ago

“Fine experience, as usual. Great selection, easy website navigation, and simple checkout.”

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Posted 1 month ago

“won't except my main credit card”

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Posted 1 month ago

Hello Kelly. Thank you for your recent order. we regret your dissatisfaction. Our system suggests there may have been an issue with your card and to please reach out to your card issuer to confirm. If the issue persists, please reach out to our web team by emailing webmaster@bhphoto.com for further assistance. Thank you.

Posted 1 month ago

“Great customer service they are always willing to help and guide their users!”

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Posted 1 month ago

“very good like ever”

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Posted 1 month ago

“Always easy to use and results in a delivery as expected.”

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Posted 2 months ago

“Always reliable!!!”

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Posted 2 months ago

“It was great, easy and fast. Thank You”

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Posted 2 months ago

“Absolutely flawless service. Thank you!”

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Posted 2 months ago

“Have been shopping there since the 1980s. Says it all.”

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Posted 2 months ago

“Excelent service, fast and easy”

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Posted 2 months ago

“Walmart couldn't do it Best Buy couldn't do it Office Max couldn't B&H got thebiz”

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Posted 2 months ago

“Easy checkout!!! Seemless”

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Posted 2 months ago

“Always great fast service and delivery!”

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Posted 2 months ago

“Me encanta comprar en mi tienda de juguetes de fotografía y video. Consigo mis lentes favoritos para mis cámaras.”

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Posted 2 months ago

“allways the same, very fast and easy, perfecteven shipping to switzerlan”

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Posted 2 months ago

“Greatest selection and great service”

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Posted 2 months ago

“Good prices, easy to navigate web site, easy purchase procedure.”

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Posted 2 months ago

“B&H are my go-to photographic equipment store, both hardware and software. Today I bought Capture One Pro, the perpetual license version from them. The checkout, the process.. everything is super easy and flexible. I genuinely love B&H!!! 10/10 always recommend. Jesus bless”

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Posted 2 months ago

B&H Photo is rated 4.8 based on 2,401 reviews