B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,284 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT, ESPECIALLY THE CHAT SUPPORT”

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Posted 2 weeks ago

“I order from many different companies in the mainland and B&H is simply the best and the fastest. You cant get any better than this.”

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Posted 3 weeks ago

“Already ordered a few times. Very satisfying.”

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Posted 3 weeks ago

“Very convinient and easy to buy!!”

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Posted 3 weeks ago

“cannot change address”

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Posted 3 weeks ago

Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Our system does not show any errors during your checkout session. We would like to request more information regarding the issue you've experienced. Please send an e-mail to me at gngai@bhphoto.com so with more details so this can be investigated further.

Posted 2 weeks ago

“Great search tool.”

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Posted 3 weeks ago

“Expected chosen did not arrived easly canceled by chat another product option checkout to expedict before Jewish holidays!”

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Posted 4 weeks ago

“Always a great experience buying at B&H. Easy and friendly staff and web site.”

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Posted 4 weeks ago

“great service”

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Posted 4 weeks ago

“Ordering is easy and hassle free.”

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Posted 4 weeks ago

“Not 5 stars because i could not remove prepaid duties and tax. When I increased qty of the pictorico to 2 the duties and tax were added and i could not remove so that I could pay in entry. Only way to do this was by reducing the qty = 1?”

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Posted 4 weeks ago

Hello Stuart. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. I wasn't able to reproduce the issue in regards to your feedback. It might've been a momentary glitch. If the issue persists, please let our Webmaster know by e-mailing webmaster@bhphoto.com so this may be investigated further. Thank you again for your business and for your feedback. ~Geoffrey Ngai / B&H Photo-Video

Posted 4 weeks ago

“Quick, easy and painless .... never had a problem with waiting for products to be in stock!”

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Posted 1 month ago

“B&H often has what I need when no one else does. I appreciate your attention to your Canadian customers. Over the years your deliveries to me in Canada have been fast and dependable.”

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Posted 1 month ago

“Still the best out there, specially for Canadian.”

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Posted 1 month ago

“Excellent place”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Fast, efficient and user friendly. B&H is first class. Paul. Montreal, Canada”

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Posted 1 month ago

“clear info fast check out”

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Posted 1 month ago

“Outstanding Service - I will continue to shop here and recommend B&H to others.”

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Posted 1 month ago

“I’m not a native English speaker, but the ordering process was very easy.”

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Posted 1 month ago

B&H Photo is rated 4.8 based on 2,284 reviews