Over time I have spent $1000s here. Last purchase was >$3k. A 5 cent item was broken - a 1/2"plastic strap keeper. They would not send it to me. I had to spend a hour of my time to send back the entire item and have that item unavailable for an upcoming trip - which is why I bought it. The keeper is universally on every item they sell with a strap. Apparently all they are is a shipping warehouse, not a customer oriented business who will solve even the smallest of problems.
2 years ago
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