Overall, I think Bidvine offers a good service and I would recommend it as one way to find new customers. In particular, the customer service is excellent, with friendly, timely and detailed responses to any queries raised via the chat function. They are also open to suggestions on how to improve the functionality, and have recently made several positive changes to the service based on customer feedback. I do agree with other business owner's comments that it is frustrating when you spend money bidding then people cancel the job and you are not routinely refunded, or customers read their bids then don't hire anyone. However, Bidvine are upfront about their terms and how their service operates, and they do offer incentives around the fees as well as a lot of support to try to maximise the chances of being hired, so I would say that it is worth the investment - as long as you take the time to read the t&c's and check it's the right platform for your business.