I have used one bidvine professional and I had an awful experience. This is my review of Marius Mihaltan, who works at solidwoowork.co.uk and also use bidvine. Marius, who works for solidwoodwork.co.uk, kindly accepted to come to mine to disassemble and reassemble a wardrobe. I booked another contractor to fit in with Marius' time, Marius even suggested the time the other contractor should come. I sent a message the day before to confirm his attendance and he didn't reply to me. I didn't think any of it and just thought he had a busy day. Come the day, Marius is a no show. Not only is he a no show, he doesn't even bother calling me. And when I try to reach him all morning Marius avoids my calls. I therefore call his brother, Florin, but he does the same and do not pick up his phone. I also message them but no reply. Marius Mihaltan and Florin Mihaltan bidvine description, states that they are thriving on building long term relationships with their clients, that they are punctual etc...clearly this is not true and when they agree to a job and eventually decide that they cannot be bothered to attend the job anymore, Marius and Florin Mihaltan don't even have the common decency and professionalism to pick up the phone to let their so-called important client, know. But this is not the end of the story. The wardrobe in question had already been disassembled and reassembled during a previous job by Marius's brother, Florin and one of his colleague. While the wardrobe is reassembled, the doors are not closing properly because of the way they reassembled it. That time, I was really distressed about it (it is an expensive wardrobe) and they both assured me that next time, Marius Mihaltan would come over to fix those. Marius even called me that night to reassure me and promised that he would fix this. They also left some marks on my wall when they moved the wardrobe and Marius also confirmed that he would rectify that. I have all the pictures and his written confirmation of this. As you can see a man of his words. But now I realise that the only real motivation to this call that night, was not because he cared about the standard of his job or me as his client as I thought, he only really wanted for me to pay his brother and colleague for the poor job they did and I foolishly did because when Marius confirmed on the phone he would fix this, I absolutely trusted him. I cannot believe I paid full price for what they did because I trusted them. And I know it will be impossible to get anything back because they have been avoiding my calls and messages, like any rogue traders do. I would also like to add this word of warning for people who are thinking of re-hiring bidvine traders that did jobs for them before. Always do so by posting a job and having him officially accept the job on bidvine. My agreement with Marius Mihaltan was done via the bidvine chat. The reason I didn't post the job was because I absolutely trusted him and by agreeing to do my job, he entered into a contract with me, so I thought I was protected. However, it turns out that if you don't post a job and officially hire the trader, you cannot write a review of them. Bidvine have very kindly accepted for me to change a previous review of Marius Mihaltan, because they understand that my awful experience with this trader would be beneficial for the bidvine community to see. Another anecdote about Marius Mihaltan is that when I realised that I couldn't write a review because I hadn't posted the job and officially hired him, I sent him another message explaining the situation and asking him to do the right thing and officially accept the job I had finally posted, so that I could write a review of my experience with him. Of course he didn't. This shows his level of professionalism and care for his clients. I really hope this review will help the community avoid similar experience and please reach out if you have any questions or even advice as to how I can get reimbursed for the previous job they did.