I ordered an 11.5 inch vent for a tankless water heater. You sent a 21 inch vent and I had to buy the 11.5 from another vendor. When I returned the 21 inch vent your employees lied that it was the correct vent that I ordered. I asked the employee to take a photo showing how long the returned vent was and that was refused. You are totally dishonest.
3 years ago
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