Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,927 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,927 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous

Anonymous // 01/01/2019

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“Have not received my order. Very hard to review this way.”

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“Easy to order what I needed. They delivered a day earlier than expected.”

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“Big Frog had the product (6 outlet irrigation manifold) I needed. It wasn't available locally only 4 port were. I ordered and it was shipped in very less than a week. Very happy with the service I received.”

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“great product. quick shipping. easy on line purchase. Can't ask for much more.”

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“FIND THE PARTS I NEED AND THE PRICE IS GOOD”

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“Good communication shipping was good had what I needed”

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“Had one issue with package tracking. I emailed support and they got back to me quickly and resolved the issue right away.”

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“Very professional. Products as advertised and prompt delivery. No more needed to be said.”

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“Great description, was just the part I needed! Very satisfied. Product was shipped quickly. Could not get this faucet stem anywhere. When it arrived and I saw it was the exact one, I was really happy. Thank you.”

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“Fast service. Was what I needed to complete job. Thanks”

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“This is my 2nd review! they were great to work with.”

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“great price, quick service!!!!!!!!!!!!!!!!!!!!!!! I would do business with them in a heart beat!!!!!!!!!!!!!!!!!”

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“I am an electrical contractor and our reputation depends on the promises we make. BIG FROG delivered as promised and the products we purchased are exactly as described on the webpage! Thank you BIG FROG!”

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“Purchased this Hydrotek indexing valve as an exact replacement of one in place for many years. An alternative product was never considered. Availability, price and prompt delivery were my priorities. Big Frog had this item in stock, priced substantially less than local suppliers and it was at my door less than a week after order.”

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“Received valve box in a timely manner. 5* for that. But valve box appeared to be 'used' or a 'return'. It was missing one of the side pipe covers, was dirty. Was sold as brand new.”

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“The sent the correct parts, acceptable rate was for time it took, shipping cost and arrival in two separate packages”

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“Fast and simple web presence. They had what I need and the delivery was on time as advertised.”

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“Was pleased to find that my item shipped and was delivered fairly quickly. They also had the best price by far compared to ordering direct from the mfg or from other supply companies.”