Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,966 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Ordered online and received confirmation and the delivery was quick”

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“Parts worked great, shipped quickly, overall excellent experience. Will use them again, thank you for the great service.”

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“a great price it was well packaged and fast shipping”

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“I was looking for some Intermatic timer parts that were backordered by most vendors. I got a personal telephone call from Big Frog saying that they would be talking to Intermatic and would notify me of the results. They promptly informed me that Intermatic would ship them the parts within four days and that the parts would then be forwarded along to me. I was extremely impressed by the research and communication that Big Frog undertook to see my small order through. I wasn't completely sure about this company until the parts arrived. But, I should never have doubted their diligence and customer service. Extraordinary job!”

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“Right parts in an acceptable time frame. Quality parts and easy to use website”

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“Easy to maneuver website. Lots of product information to make an accurate decision. Reasonable price. On time delivery.”

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“prompt delivery they had the product I was looking for. Thanks for having Kay Rain products online.”

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“Received in less than a week. Was just what I order… Thank you Sue”

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“I had very prompt service from Big Frog Supply Co with my order. Thank you.”

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“On time and in perfect new condition!! Thanks guys!!”

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“Excellent product at 1/2 price of my local big box store.”

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“One of the products I bought is not performing as expected. Big Frog customer service is responding but we haven't figured out what's wrong yet so my final review will be based on how this is settled.”

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“Big Frog has the best pricing on the irrigation supplies that I purchase for our farm. The website is user friendly and my orders are always accurate and delivered on time.”

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“I got the parts I needed in record time.”

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“I first found the best price from Big Frog. Ordering from the website was simple. Delivery was faster than expected. Communication was excellent.”

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“Fast response, professional communications and delivered as advertised. The product is exactly what was ordered and works perfect.”

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“Good price. Easy order. Quick delivary. The Rainbird PRS bodies were a huge upgrade on the Rainbird 42SA+.”

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“I found what I was looking for with free shipping. Quick delivery and good communication! Thank you”

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“Good prices, quick delivery, large inventory. Will definitely order from them again”

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“The rainbird battery operated timer was easy to install and operates as advertised.”

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Big Frog Supply is rated 4.8 based on 5,966 reviews