Big Frog Supply Reviews

4.8 Rating 5,843 Reviews
93 %
of reviewers recommend Big Frog Supply
4.8
Based on 5,843 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better
Read Big Frog Supply Reviews

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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They went the extra mile to ensure my tankless water heater was shipped and arrived in two days. I wish I could remember the man's name so I could let you know for sure. I will for sure you your company again.
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Good, fast I recommend big frog supply. It arrived as expected
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Great prices and fast shipping. Would buy from Big Frog again!
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I love the name. They had what I wanted, the price was reasonable and it was delivered in a timely fashion.
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A big THANKS to Big Frog for a super fast shipment. My well pump control box was 25 years old and it was time to replace it. I found a direct replacement that I needed. It worked flawlessly . Great price too!
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Great price and quick delivery along with customer service you can not go wrong
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Timely received and product met expectations. Price better than the market.
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Everything excelent good price and good product .they send to me the product very fast.
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Quick delivery, good product, I am pleased with the service.
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Made easy to order and was shipped in a timely manner
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Excellent price, very good service,thank you Would appreciate a receipt though for the purchase
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I found the well pump that I needed at a good price. The checkout process was easy. The communication was excellent. My product was delivered on time in good condition. I would recommend this company.
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Great service when ordering, fast shipment and good prices.
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The items I selected were sent right away! It was easy to order and the timeliness was awesome! This item is the correct cover for a 12" basin box, but it will not work on the 18" box. It would have been good to know I needed an adapter ring.
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BF store’s Rinnai tankless water heater parts and was helpful with helpful with my technical questions.
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Great website. Easy checkout. Great communication regarding status of my order. Product received in good condition as scheduled. I would recommend this company. Great Job!
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Got item quickly as water tank valve was leaking a lot!
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I’ve not had the opportunity to install the equipment, so this review is simply about shipping. I received the box with everything loose and rattling around. Absolutely no care for shipping or presentation. The prices are competitive and I’ve had a great experience previously, however, this experience was not great, unfortunately.
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Great customer service, follow-up, and getting answers from the parts manufacturer. Very courteous, kind, fast with their responses and professional. Would definitely recommend them to others!
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Flo-well is a well made product just waiting for just waiting for overflow emitter .
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Big Frog Supply is rated 4.8 based on 5,843 reviews