I receive an email May 7th that my package has been shipped with a reference number. I check the reference number each day afterwards to see how the package is doing and each day it doesn't say it has left but I thought that was a mistake. So I call Big Frog Supply on May 17th to see how my package is doing and they said it was never shipped and they were waiting on some of the parts and miraculously it will be sent that day and the person who I spoke with on the phone said it would be shipped out for 1 day shipping after me asking. The next day comes and I check my reference number and it says it is shipped and will arrive on next Monday. This is poor customer service. I haven't even received my package yet so I cannot speak on behalf of the accuracy of the order. I had several things to purchase irrigation related that I would have used this company for but not now. I will take my business elsewhere.