Everything was just thrown in a box...taped and mailed to me. Not one ounce of packaging. When I picked up my box from the porch it sounded like they shipped me a box of rocks. Instead it is all of the nozzle and plugs for the sprinkler heads that became detached from the trees that hold them...I guess that was supposed to be the packaging. A box filled with 100's of little blue parts....I'll now be challenged to find the ones I need. Some of the wires on the solenoid for the valves are flattened against the tops and all of the sprinkler bodies are scraped up from being in a plastic rock tumbler for the 7 days of shipping. Yes I know we are only talking sprinkler parts but a little bubble wrap would have made a world of difference and prevented the cosmetic damage...assuming the valves all work. Also throwing the nozzle trees in a ziplock would have contained them instead of having them fill the voids in the box piece by piece. I did get a quick reply when I sent an email complaining of the shipment and the overall price was fair. This was the first time ordering (normal supplier was out of stock on valves)...and they did not win me over.