Kamaljit singh
Don't be penny wise and pound foolish . The Nightmare began when I reserved the 2015 Volvo XC90 ( FM15 NFZ ) online by paying £99 and then went to the enfield branch to see the car and paid another £401 to make it £ 500 as a confirm purchase , Car had NO DASH BOARD WARNING LIGHTS , after hours of hard sell of extended warranty , paint protection and gap insurence from them I managed to get away and close the deal with just the gap insurence . I was suppose to pay and collect the car within same week but when I read some of the online reviews I decided to hire a 3rd party pre purchase vehicle inspection company to inspect the car before I make the remaining payment . Guess what ? the inspection report came that the car has more than 4 serious faults and 2 minor faults that will effect the engine and transmision that can cause major safety hazards anytime . These faults will cost at least £ 2000 to fix from volvo dealership . 1. TCM-P06066B Control Module Processor. Algorithm Based Failures. Event information . DIESEL ENG (Fuel System/Combined System) 5 problems exist 2 . DIESEL ENG-PO34192 Camshaft Position Sensor A Circuit Range/Performance (Bank 1 Or Single Sensor). Component Failures. Performance Or Incorrect Operation 3 . ECM-P227900 intake Air System Leak General Failure Information. No Sub Type Information 4.ECM-PO34400 Camshaft Position Sensor A Circuit Intermittent (Bank 1 Or Single Sensor) General Failure Information No Sub Type Information 5 .A DIESEL ENG-P133078 Injector Control Pressure Lower Than Desired (Engine Car also had a big tear on the leather of the dashboard , driver side which was never mentioned or shown anywhere in the advert . inspection mechanic was shocked to see that too . I sent an Email to big motoring to get those issues fixed so I can come and collect the car asap . After many calls and conversation with Sales , reception and finance someone decided to call me back today to inform that their CEO ( Harry wormwood from Matilda ) have decided to not to fix any issue on that car as it is an old and put it up for sale on website again immdiatly to sell to someone else WITH FAULTS as it is . They said they have refunded my £ 500 deposit but I feel cheated upon as if they had not listed the car for sale with faults then I could have bought a car without wasting my hard earned £ 160 , saving me from the the nightmare, hassle I had to go through in the process , his response was that it was a courtesy call to inform me and I can go on website and reserve the same car again . Not to my surprise they have already re listed the Volvo XC90 FM15NFZ again with faults to make some else POUND FOOLISH .. If they have any courtesy they should 1st refund me the £ 160 too and then fix all those issues before selling it to some one else . Date of experience: 09 February 2023
1 year ago
Read Big Motoring World Reviews
Big Motoring World has a 3.5 average rating from 271 reviews
Related Photos & Videos

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial