I’m getting back in touch regarding the ongoing and unresolved issues with my BMW 318i (2016, Reg: MH65 WXB), which I purchased from Big Motoring World on 11th February 2024 with only 51K miles. Before I took delivery, the car had already undergone extensive repairs, including a clutch replacement — something that really shouldn't be necessary at that mileage unless the vehicle had been previously abused or had deeper mechanical issues. That alone raised some early concerns, which have only grown since. Since then, it’s been one problem after another: Differential faults (reported in July 2024, approx. 5 months after purchase) A full engine rebuild starting December 2024 And now, in May 2025, the car is back with you again due to: Engine management light Drivetrain error Thudding from the differential/propshaft/brake caliper MOT and repair standards not followed properly (e.g. timing chain and sensors not replaced) This car has spent over 7 months off the road, in workshops, and still isn’t resolved. Frankly, it’s been unreliable from the start and doesn’t meet basic standards for durability, quality, or fitness for purpose. I’ve already escalated this matter, but I’m reaching out one more time to see if we can resolve this directly. If Big Motoring World is willing to offer a full refund, I’d be happy to settle this matter without needing to take it further. Please let me know if you’re open to resolving this amicably. I believe it’s a fair and reasonable request given everything that’s happened. Vehicle Reg: MH65 WXB