Sold a car with undisclosed outstanding finance (HP) I bought a car from Big Motoring World nearly two years ago, trusting that I was purchasing it outright and free of any financial ties. I’ve recently tried to sell the vehicle, only to discover that it still has active Hire Purchase (HP) finance attached to it — something that was never disclosed at the time of sale. Legally, a vehicle with outstanding HP finance does not fully belong to the seller and cannot be legally sold without first settling the finance. This has now created serious complications for me, and I’ve had to raise a formal complaint with the dealership and escalate the issue to the Financial Ombudsman. At the very least, I expected transparency and due diligence from such a large dealership. This experience has been extremely stressful and has left me questioning how many other customers might unknowingly be in the same position. I strongly urge anyone buying from this dealership to run an independent HPI check before purchasing — and to get written confirmation that there is no outstanding finance. I’m still waiting for Big Motoring World to resolve this issue and make things right.