I bought a Mercedes CLA180 in March 2025 and within just a few months the car developed serious electrical problems. It completely broke down and now requires major repairs. For such a new and expensive vehicle, this is utterly unacceptable.
What has made the experience even worse is the way I have been treated since reporting the problems. Instead of dealing with the issue properly, I have been fobbed off repeatedly, with no meaningful resolution offered. A Mercedes should be reliable, but this car has been nothing short of a nightmare.
I expected far better from Big Motoring World. Selling a car that fails so quickly and then failing to support the customer is appalling. Buyers deserve to know that my experience with this CLA180 has been one of constant faults, frustration, and poor aftercare.
I would strongly urge anyone considering a purchase here to think very carefully before parting with their money.
1 week ago
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