This is the AI response when you search "BIG MOTORING WORLD REVIEWS" on Google!
Reviews for Big Motoring World are highly negative, with customers reporting issues such as the sale of dangerous and unroadworthy vehicles, poor customer service, being pressured into purchases, and problems with refunds. There are numerous documented cases of customers finding serious, undisclosed faults with cars shortly after purchase, and complaints suggest the company's advertised "200-Point Vehicle Inspection" is often not a thorough check. The company has even been suspended from Trustpilot for offering incentives for positive reviews.
Common Customer Complaints
Unsafe Vehicles:
Many customers report being sold cars with significant, unroadworthy faults, such as worn brakes, dangerous steering issues, and other damage that was hidden from them.
Poor Customer Service:
Staff have been described as having bad attitudes, being unhelpful, lying about car history, and pressuring customers into buying add-ons or making a purchase.
Dishonest Practices:
Some customers feel they were deceived about the true condition of the vehicle or its history, with a significant discrepancy between the company's claims and the reality.
Difficulty with Returns/Refunds:
There are widespread reports of customers experiencing significant difficulty in obtaining refunds or having the company take back cars with serious faults.
Misleading Inspections:
The promised "200-Point Vehicle Inspection" has been questioned, with claims that only a fraction of these points are actually checked.
Evidence of Issues
Suspension from Trustpilot:
Big Motoring World was suspended from Trustpilot in August 2025 for offering monetary incentives to encourage positive reviews, a breach of their guidelines.
Customer-led Complaint Groups:
There are active Facebook groups where customers share their experiences and seek advice, highlighting the extent of the issues.
Media Reports:
YouTube videos and articles on sites like Car Dealer Reviews detail extensive negative experiences.
Recommendation
Based on the volume and severity of negative reviews, it is strongly advised to exercise extreme caution if considering buying a car from Big Motoring World.
2 days ago
Big Motoring World has a
2.7
average rating
from
438
reviews