I am excited about my 1956 Schwinn build. Unfortunately, my kit showed up with many parts inside the box scratched and cosmetically damaged. This was from a lack of packaging care.
When I contacted Earl at BikeBerry, he initially only offered me a 10% credit, but that would mean that I would still have to pay more out of pocket to replace parts that arrived damaged, not to my fault.
After a I asked again, he was able to offer replacing one of the parts: the chrome sprocket that is all scratched. Fortunately I have the ability to repair the other parts, but it is still unfortunate.
If the replacement part arrives packed with care and without scratches I will happily jump back on here and add a better review or edit this one.
Regardless, thanks Earl.
10 months ago
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