Slow company. Dont trust their shipping policy. I ordered a bike friday September 13. Their website said shipping in 1-2 days. Monday i get an email from the ghost in their verification department Ana. They needed information to verify so i send them the information through email. I called to see if they got it none responded. The next day they said they needed more info but when i called to verify none answered. I was told it will be shipped at the end of this week. So shipping took 5 days. On top of that they ssid it will take 10 days to get to me even after i accepted their will call location to be picked up when i paid shipping to have it delivered to my place.SHADY LIARS. SHIPPING POLICY IS A LIE. IM SURE ILL NEVER GET MY BIKE