As someone who works in commercial real estate, and who has also bought and sold 8 family homes over the years, I have had experience dealing with a wide variety of real estate agents - and Charles is the finest one I have ever encountered. He rolled up his sleeves and did the necessary homework to help us navigate a complicated land redevelopment deal in West Vancouver. His method of communication (using WhatsApp) meant that Charles was always reachable, and that all parties were kept in the loop. Most importantly, Charles had a well-planned negotiation strategy that worked, saving us hundreds of thousands of dollars. I have never seen such professionalism and gusto in a realtor. I wholeheartedly recommend him.