Appallingly sad discrimination I must admit that it hurts my feelings, deeply to suffer discrimination like this in UK, specially when I'm the 1st saying that UK isn't as bad as the other countries in Europe. I call the 1st time on the 30th of September, explain my situation, that I have my driving test on the 31st of October. Couldn't make the payment because I was abroad. Call the 2nd time on the 3rd of October, to make the payment, the person I've spoken with, clearly does not care if she was ruining my future, once I've booked the test months ago and was struggling to find an available instructor, and we all know how hard it has been to find a test date this year, says there's nothing that could be done because of the "company policies", even when there's plenty of time until the test. I've called again and basically begged for someone to find me an instructor as this is very important to me. Still this person says no, and now is treating me like I'm an uneducated person. Really hurtful. I asked her if it had anything to do with the fact that I'm not British. She keeps repeating that it's the company's policy. Okay. I then ask my partner (who's British) to call on behalf of his daughter. Guess what? They found an instructor for "her". I'm glad the calls are recorded. If the owners care, even if just a little bit, you'll train your staff or have actions taken towards the company you're employing to deal with the correspondence, to treat everyone EQUALLY! Now, it's up to each of you to tell me, if the fact that I am not British is or not the reason I didn't get an instructor? Right. Appalling. Sad. Discrimination