**THIS IS NOT A REVIEW OF BILL PLANT AS COMPANY. THIS IS A REVIEW OF THE INSTRUCTOR HIMSELF - GERVAIS** Bill Plant have been superb as a company, their only misstep is letting a man named Gervais work for them. The guy turned up to the first lesson very late (in pyjamas and smelling “funky” if you know what I mean) and instead of apologising, Gervais deflected the blame on me and suggested he had been waiting outside (in the exact same spot I was actually standing) for 20 minutes… but I persevered. The next 2 hours were very iffy. He proceeded to play loud music and very openly discussed his criminal charges. I decided that because I had already parted with the money, my test was very soon and the future lessons had been arranged before the first one, that I would carry on with Gervais. He then decided to start making up personal policies wherein I had to finish my block of lessons within 5 weeks (this was not agreed upon and wasn’t in writing) The reasoning for the policy was because he wasn’t making enough money and needed me to pay for more lessons. Absolutely dodgy. Bill Plant couldn’t do anything about this because he’s self employed so in the end because I refused to abide by the 5 week rule, he dropped me as a student and now my lessons are being rearranged and I might potentially have to rearrange my test for a later date. Huge set back due to Gervais’ greed and selfishness. STEER CLEAR. But as I say, Bill Plant themselves have been brilliant.