Absolutely shockingly unprofessional on every level down to not turning up cancelling test a week before trying to work her charge and when you call to speak to someone they think they can be rude to you never would I of given bill plants driving school a penny of my money if I had known what a total waste of time these people are. Shocking how you can cancel a lesson 5 mins before disgusting customer service rude and talk over you really unprofessional on every level then won’t refund when asked why the uneducated person on the phone said he probably can’t afford to pay it back I only paid the man last week that says a lot in my book.