Can't speak highly enough about the service provided by the staff behind the scenes at Billy Hyde. I recently made my second acoustic guitar purchase through them and neither time have I been disappointed. The most recent of my purchases was done during (one of) Melbournes lockdown phases so I wasn't sure what to expect, but within two days of the order purchase, my guitar was at my door in perfect condition. The online purchase was easy and straight forward with no bull, with free delivery as well. Thank you for your quality service, I know the next time I'm in need of any musical purchases or if anyone asks for my suggestion, Billy Hyde will be my go to and highly reccomend to others.