Billy Hyde has always been a great store to visit. We really like the drum dept where the staff in general and David Bailey in particular are knowledgeable, understanding and professional. Due to lockdown, we were unable to visit, so I ordered from the drum dept, online. One of the products I ordered was not in stock,but they informed me immediately and gave me an accurate, amended delivery time. The package arrived when advised, in time for my son's birthday. Great service, yet again and free postage! My son can't wait to return to the store once it's open again.....and neither can I !