Where do I start!
Ordered my children’s Wendy house on 04/05/25, it was delivered 06/08/25.
It was delivered with parts broken and missing. Practically impossible to figure out what was missing as some parts labelled with numbers, some with letters. However the parts list only states numbers. No explanation of how to assemble the base! According to the instructions the Wendy house should be 2.66m long but the base materials do not correlate with this length at all.
The instructions are useless and no paper copy therefore extremely difficult to keep getting up on my phone and zooming in.
After lots of emails and phone calls, we have just had the missing parts delivered and they are exactly the same as what we already have (instructions state the base is steel, it is wooden), again no sight of the decking flooring. My Dad is a carpenter and joiner with 50 years experience- even he doesn’t have a clue how to put this piece of **** together!
Currently have a £600 Wendy house sat in bits in my garden and the summer holidays are now over. 2 very disappointed children and one furious Mum!