I was so disappointed with my experience with Biscuiteers. I had to find out from the recipient that she had not received her order on the day I paid extra for it to arrive on. I was not contacted by Biscuiteers to say that there had been a delay because the delivery had been refused by The Portland Hospital (something I find hard to believe from a private hospital who receive deliveries all day, every day). Biscuiteers then redelivered to a home address and didn't charge a delivery fee, a gesture which frankly made no impact on me. I will never order from Biscuiteers again, and would advise my friends and colleagues the same.