We ordered macrons online for an office birthday celebration, which say they have to be ordered for the same day. They didn't arrive until 7pm, after the birthday girl had left. The main thing though was that we never got an ETA, so it was impossible plan when to surprise her with a birthday celebration. It was difficult to hunt down the phone number for the main office that handles the online orders, and no one answered. I also sent an email in the middle of the day asking for an ETA but didn't receive a response until the next day. The macrons themselves were nice; we had them the next day.