Initially made the order on a Friday - didn't see that had to be before 1pm for next working day delivery. Therefore the recipient was not at home as the delivery was made on the Tuesday (unsure why we paid premium postage) when it wasn't actually next working day. Then two further attempted deliveries were made but the recipient was not there. We ended up redirecting the parcel back to us so we could drive the gift to them - this ended up with a delayed gift that was meant to cheer someone up being untimely! to make it worse the box was bashed and the lid doesn't fit on the tin so they weren't fresh. This was meant to be a kind gesture of a thoughtful gift but caused stress and a poor quality product as a result.