Absolutely shocking disappointment a few days away from Christmas. In good faith as a VIB customer I placed an order for Little Cayman Island in the British West Indies 6 weeks before it needed to be delivered, no dispatch information received, not received in Little Cayman, I discover today purely through my own sheer hard work and effort in seeking to track down my package that my £300 order has been shipped to the Canary Islands instead and is currently sitting in Madrid airport.....totally fed up that through not fault of my own, organising weeks in advance this is the result. I will not be using this company again.