I ordered a Letterbox biscuit as a birthday gift for a friend. Although the biscuit itself was lovely, it did not arrive as planned in time for her birthday as it couldn't fit through her letterbox, defeating the point of ordering a Letterbox biscuit. I was also disappointed with the customer service as when I phoned to raise my concerns about this issue I had to leave an answerphone message and no-one ever returned my call. Disappointing.
6 years ago
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