I ordered two sets of the christmas biscuit tins at cost of £85. They arrived promptly and are well presented and beautiful designs. However I am very unhappy with the condition and taste of the biscuits. The consensus of the people sharing the biscuits is that they are stale. A shame as the idea and concept is very good but when paying premium price at over £3.30 per biscuit I would expect much better quality of taste. The response from customer service team was slow, and they did not return my calls, but did write to me today that the biscuits cannot be stale and i have experienced the normal expected taste. I offered to return the biscuits but the team do not appear to be interested. A shame as this would have been a good gift option throughout the year instead of flowers or hampers or chocolate. But not for me with the biscuit that is stale and cost more than flowers or hampers.